Suggestions
Explore the featured selections!
About
Clay Subaru
Welcome to the world of Clay Subaru, a dealership nestled in the heart of Norwood, Massachusetts, located at 842 Providence Highway, US-1 Automile. With a commitment to excellence that echoes throughout customer reviews, Clay Subaru has carved a niche for itself in the automotive industry as a trusted provider of quality vehicles and exceptional service. You can reach their knowledgeable team at +1 781-785-8180.
At Clay Subaru, the car buying experience is transformed into a delightful journey. Customers like Robert Sferrazza rave about the seamless purchase process, underscoring the professionalism and honesty of the staff. His story reflects a common theme among patrons: “Clay Subaru turned a dream into reality for me.” It's evident that the team prioritizes building lasting relationships over mere transactions.
The testimonials don’t stop there. Charlie Carpenter emphasizes the dealership's meticulous attention to detail and customer needs. He particularly commended Mike Brooks for his assistance in navigating the complexities of out-of-state registration, showing that the team here goes above and beyond to ensure each client's requests are managed with care and expertise. It’s an experience akin to dining at an exquisite restaurant, where every course is tailored just for you.
Those who return to Clay Subaru, like Kimberly Daly, know they will be met with promptness and accountability. Having purchased multiple vehicles from this dealership, she highlights the staff's commitment to their promises, further validating Clay Subaru's reputation. A well-managed service department adds another layer to this robust customer experience, making it easy to handle any future needs.
Even in moments of adversity, like Delight McColl's service department mishap, Clay Subaru shines. Their ability to acknowledge mistakes and provide outstanding customer service has fostered loyalty among customers. This resilience speaks volumes about the dealership's values—as they strive to ensure that every individual feels heard and appreciated, reminiscent of that favorite local eatery where service always exceeds expectations.
As Sean Schofield discovered, every interaction at Clay Subaru feels like stepping into a family atmosphere. He enjoyed a personalized approach where his preferences were welcomed, and his concerns were met with patience and expertise. The commitment from the sales to service staff emphasizes a comprehensive customer experience that keeps patrons returning time and again.
In conclusion, Clay Subaru stands as a beacon of excellence in Norwood. With its focus on customer satisfaction and deep-rooted community values, it ensures that every visit is akin to gathering with family—warm, inviting, and undeniably fulfilling. Whether you’re in the market for a new car or looking for top-notch service, Clay Subaru is a destination that truly delivers. Enjoy the journey of owning a Subaru with the unparalleled support from a dealership that feels like home.
Book a table
Make A Reservation
“ Very happy with the whole process of purchasing a vehicle from Clay Subaru. My salesman, staff and General Manager were all very professional and honest which made the process easy. Clay Subaru turned a dream into reality for me ”
“ Highly recommended. I had a great experience with Clay Subaru. Special thanks to Mike Brooks! He helped me secure the exact car I wanted, and he dealed with all the complicated logistical matters when registering the vehicle out of state. I was able to leave that all to him and trust him to manage everything. ”
“ Have bought our last 3 cars here and they are easy to deal with, in our experience. Sales people were on top of their promises. The Service Dept is modern and communicative. No complaints at all. ”
“ I have purchased 3 Subaru’s from this dealership. I have always found them to be super helpful and reliable. This time there was an issue with the service department. It was a mistake, and I was disappointed. The incredible customer service after was above and beyond. It is difficult in this world to always be perfect, but owning up and making it right goes a long way to making a customer for life. I feel heard at Clay, and that really says something. Also, I am the proud owner of a beautiful Forester Hybrid that I’m all of the way in love with and they made it super easy! ”
“ Every element of this dealership elevates the car buying and owning experience. The quality and safety of Subaru’s vehicles are undeniable, and although the car sells itself, the Clay family does not rest on that. The sales and finance staff welcomed my family from the moment we set foot on the lot for the first time, and there was never a point where I felt pressure, and before we even talked about cars or options, the salesman that I worked with (Mike) wanted to get to know me, my preferences and my priorities. He took time, was patient through all of my questions (and scenarios) and truly checked in to make sure the experience was exactly what I wanted. My complete satisfaction was his true goal. After the sales experience is where most dealers I’ve worked with in the past fall off. NOT CLAY. The service staff were exceptional, and from the moment I pulled into the bay, the team that greeted me and supported me were professional, personable, and clearly wanted me (and my 4 year old) to know that this was a family place. Our comfort and experience while they performed the service to my car were clearly their top priority. This goes for every member of the team that we interacted with! Clay Subaru does customer services RIGHT because they truly do want you to feel the family environment. I would HIGHLY recommend this dealerships for car purchases AND service, and I am so glad that I was referred to Clay! ”
“ Mathew L. gave us the best experience we EVER had buying a new car. My whole family drives a Subaru and now we are sending everyone we know to Clay Subaru for the great experience we had. Will not go anywhere else again, ever! This Crosstrek is unbelievable! LOVE IT! ”
“ I purchased my first Subaru ever this week and what an easy, no pressure, seamless process! Matt and Oscar were fantastic to work with. The whole staff has a great attitude, and a great team spirit! I highly recommend them if you’re looking for a new ride. ”
“ I ended up at Clay Subaru after leaving the Metro west Subaru Dealership in Natick. Clay took me seriously....I was there to look around at trading in my 2018 Outback for a newer lower mileage vehicle. I had studied several possibilities on their lot and my salesman who was wonderful, and no pressure but genuine.....suggested that I could purchase a new 2025 for the cost of a used car. Great deal on my trade in....END OF STORY ”